Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website https://ketomatchablue.shop/ (the “Website”) and the purchase of products offered on it. By using the Website, you agree to these Terms.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you do not agree with these Terms, please do not use the Website.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, any third party. Prohibited activities include:

• Attempting to gain unauthorised access to the Website or its servers.
• Using the Website to transmit harmful or malicious code.
• Reproducing, duplicating, or reselling any part of the Website without our prior written consent.

3. Product Information

We make every effort to ensure that product descriptions, images, and ingredient lists are accurate. However, we do not warrant that product descriptions or other content are error-free. If a product is not as described, your sole remedy is to return it in accordance with our Return Policy.

4. Orders and Contract Formation

Placing an order on the Website constitutes an offer to purchase the product. A contract is formed only when we confirm your order by phone and dispatch the product. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or product unavailability.

5. Pricing and Payment

All prices are displayed in the applicable currency (EUR for Italy and Greece; PLN for Poland) and include applicable VAT unless otherwise stated. Payment is made by cash on delivery (COD). No advance payment is required.

6. Shipping and Delivery

We aim to dispatch orders within 24–48 hours. Delivery times may vary depending on your location. Risk of loss or damage passes to you upon delivery. Please inspect the package upon receipt and report any visible damage to the carrier.

7. Right of Withdrawal

As a consumer in the European Union, you have the right to withdraw from the purchase within 14 days of receiving the product, without giving any reason. For detailed instructions, please see our Return Policy.

8. Intellectual Property

All content on the Website, including text, images, logos, and graphics, is the property of Keto Matcha Blue or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Keto Matcha Blue shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or the purchase of products. Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the European Union and the applicable national laws of the country where the consumer resides (Italy, Poland, or Greece). Any disputes shall be subject to the jurisdiction of the competent courts in the consumer’s country of residence.

11. Changes to These Terms

We reserve the right to update these Terms at any time. The “Last updated” date at the top indicates the latest version. Your continued use of the Website after changes constitutes acceptance of the updated Terms.

12. Contact

For any questions about these Terms, please contact us at legal@ketomatchablue.shop.